FAQ

How do I confirm a booking/Appointment?

• In order to book an appointment all you must do is go to our booking page and fill out your information as well as pay the entrance fee!! When your booking/appointment is confirmed you will receive an email and/or text stating so!!!

What if I need to cancel my booking/appointment?

• The sooner you know that you won't be able to join us the better for everyone!! If you want to cancel with us we understand but please do give us at least 24 hours before so we can adjust our classes accordingly. To cancel simply go to the booking page and cancel or you can contact us and we will cancel for you!! Please keep in mind that if you decide to cancel on the day of your appointment without an emergency or matter of urgency we will not be giving you a refund!!

Can I have a refund?

• We do refunds under specific conditions. All of our classes are affordable and time is of the essence, so we also take that into account. But, if you do feel that you weren't satisfied with our classes please contact us and we will discuss future actions.

What if I have an emergency or have to leave in the middle of a class/course?

• If this is the case we understand and just ask that you let us know as soon as possible so we can make arrangements for you to join another class to make up for lost time!!

Can I pay more than the required charge/fee?

• Absolutely we do allow you to pay more, if you feel this way simply request the tip option at the checkout or contact us and we will make arrangements.

When do I have to pay for the lesson(s)?

• When you sign up for a class/ course you are prompted to pay immediately upon confirming your appointment. We do not accept payment after the class/course, you must pay before joining or you will not be allowed to join us!!

How do I pay for the class/course?

• We only accept online payments through e-transfer or PayPal. If you cannot pay, you cannot join. Until you have payed your spot is not certain in the class/course?

How many times can I take the same class/course?

• You can take the same class/course as many times as you would like, there are no limits!! First come, first serve!! Please be mindful that repeating a class/course does not mean free entry!!

How many instructors are there?

• At the moment we have only one available instructor, but they are not limited to the amount of classes and people they teach per week!!!

How do I book?

• ​It is simple, just head on over to the booking page and fill out the information as well as pay the fee/price at the checkout. Upon completing those steps you will receive confirmation of your booking by email within hours!!!

What are the perks/benefits to being a member??

• When you become a member you get discounts on classes and you receive priority when signing up for a class/course!! Some months we will also send out surprise packages/gifts in the mail!!!

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